communication with MR Mazzocco was good. All of my inquiries were answered during the mortgage process.
Very responsive. Quickly returns calls. Made process easy for us as we were not in Arizona for the transaction
Just everything was wonderful. This was a somewhat complicated transaction and the communication was always clear, understandable and friendly.
We were kept up to date on the progress of the loan process. Our questions were answered in a timely manner & Dan was available anytime we needed to talk to him with our concerns. He made the whole nerve wrecking ordeal very smooth & calming for us.
All of my communications with the Mazzocco team were informative and easy to understand. They were upfront about what was going to come next in the process and how to prepare in order to make the transaction close smoothly. What a great experience!
Excellence
Vince was great to work with, he always kept us up to date throughout the entire process and was very helpful with all our questions. We would highly recommend him. Jeremy & Heather Donathan
Vince always responded to my questions. He was such a pleasure to work with. He is the best - would never use anyone else - when we are ready to purchase again
We had lots of hurdles getting financed but Vince stuck with it and worked through it until it all came together.
Excellent
The ease of doing business. Digital signings made it easy to get things done and keep the loan process on track. Very friendly no matter who we talked to!
Vince was very helpful to me through a very stressful time in my life. He assisted me in getting my loan closed extremely fast and was very patient with my ongoing questions:) He will be my mortgage person in every transaction from here on out.
Prompt, courteous service!
Vince responded to all my inquiries extremely quickly and provided excellent advice throughout my entire first home buying experience
Vince was very thorough with everything. He did an awesome job explaining the process, informing and guiding us with the information we needed to provide, communicating with us in a timely manner, and helping us close as quickly as possible. Vince is definitely on top of his game! I'm so very happy that we used Vince!
Vince Mazzocco was always available and was able to answer all of my questions very quickly. So easy and fast to send and receive documents. I will call Vince next time I buy a house.
everything was handled in a very professional way
Vince went above and beyond for us! We weren't sure if we were ready to buy or if we could even afford it, but Vince made our dreams a reality. He took the time to explain every detail, and he always answered questions in a timely matter. As a young couple other agents talked to us in a way that felt like we were just kids who don't know what we are doing, never once did we get that from Vince and his team. It was a truly exceptional experience.DQ23 everything was handled in a very professional way
Vince was GREAT!!! Always informed us about everything that was going on. All paperwork explained to us in details so we can have a clear understanding which we never had before. When we had questions or concerns there was always a way to reach him by phone, email, or text. With my lifestyle and work that worked out perfect! I would definelty refer Vince and his team to everyone I know!!! I would even tell people I don't even know.
Everything was great.
Great to work with. Had all the answers. And was always right on the ball.
Very timely responses, walked me through frustrating times as loans are not the most fun things - Vince made the process painless and seamless. Vince stayed right next to me from the beginning, even when we were not in contract, to the very end. Very professional but also very personable, Vince is 10 out of 10.
Informative, fast response & made a smooth process
Vince and his team made the whole process straight forward and walked us through each step of the process. He always made sure that we were both on the same page and explained each step of the process. Highly recommend him for first time homebuyers.
Vince was on top of everything he and his entire team kept me up to date and made sure they had everything they needed to ensure a smooth close on my new home Buying a home is a stressful time and Vince and team made it simple and stress free. Vince is the epitome of customer service
Vince was very helpful throughout the whole house buying experience. He was always very professional, cordial, and well informed. He kept the whole loan process very simple.
Vince is a human dynamo: on top of everything, sharp and knowledgeable, quick to respond, and dynamic with numbers.
Vince was helpful throughout the whole process. Was always there when i had questions, and responded promptly via email, text, and phone calls.
My experience was great! From start to finish. He was available, thorough, and always pleasant. His entire team is awesome!
vince and staff were excellent . thanks so much they work very hard and fast and are very knowledgeable of all different financing options out there. I would use their services always thank you to OnQ Financial for an excellent service
The simplicity and honesty.
Vince and Kathleen are the BEST!!! They took the time to explain every step of the lending process, were very approachable and answered all of our questions without hesitation. We received an update every week and when our sellers wanted to close early, they made it happen!!!! To say that I actually "trust" my lender is not a statement I would make lightly but without hesitation, I 100% trust Vince and Kathleen and highly recommend them for all of your lending needs!
He has explained the process to me and my husband very well. Responsive and quick to return calls, text or emails. I would recommend Vince to anyone that is seeking professional loan officer in Arizona.
Vince answered all my questions and messages right away. He called me frequently to let me know how my transaction was going. The whole team was amazing, I truly recommend Vince and his financial company.
Very helpful from the start, explained everything clearly every step of the way. Clearly knows his stuff and is well versed on every aspect of buying a home, knows what's needed and when and streamlined the whole process for us. Would not hesitate to recommend to anyone in the process of buying a house.
Vince and his team did everything needed to help us get the right loan and close within the right amount of time. We had a trip planned and only had 3 weeks to close, he made it happen!
Vince was very patient during the purchase of Our 90 year old Home, tackling unexpected obstacles that came up in stride! I could Not think of a Better Company as Vince and His staff were on Top of It from start to finish! I Highly Recommend On Q!!!
Vince and Kathleen are excellent at what they do. Time is of the essence in every transaction and I feel that cooperating sense of urgency and professionalism with them in each transaction. On top of being great professionals, they are both excellent people to work with as well.
Even though I know nothing about the mortgage business, they made me feel important, and they understand we the customers are the bottom line in running a successful business. I had 49 employees and couldn’t stress that enough! Thanks Vince, Sara and team. Sincerely Brent and Anne Hug
The personal level of service Vince took.
Thank you Vince for all of your help, kindness, and candor throughout a very tough and stressful time. You made everything and everyone at ease and took the stress out of a lot of situations, problems, and potential issues. This was the best experience I have ever had buying a home. - James
Vince is very knowledgable and helpful. He is very patient answering all your questions you might have. Vince is first choice in the business. I would recommend him anytime.
Knowledgeable, friendly, quick to respond to questions.
Vince was always quick to respond to our questions, was very knowledgeable in his industry and made the seemingly unbearable process a little less painful.
Not only is events always in a great mood and super positive but he's an excellent communicator and keeps you up-to-date on all the steps at any given time. He also make sure you understand each part of the process so there's no question about what's happening.
Vince was always responsive to questions, often giving me information before I even knew I needed it.
Vince is the BEST! We have done multiple transactions with him and have always received great service. He is great at keeping you up to date on the loan process. Would definitely use and recommend him in the future.
Vince and his team are just wonderful! We were under at time crunch to close, and they got everything done in significantly less than 30 days. The process went smoothly in every regard. Vince's customer service is top-notch. He kept us posted throughout the entire process, sometimes even calling more than once a day to provide us with status updates. The process was clear, and there were no surprises along the way. I would highly recommend Vince and his team!
Vince was very helpful every step of the way, always kept me up to date with information and made buying a home pleasant. Thanks Vince!!!
We floated our mortgage rates and Vince was in contact with us regularly. We feel that we got a good deal and were well supported throughout the process. Thanks!
Vince was very helpful whenever I had a question. He was very kind and professional and I'm glad he was my lender!
Vince was very easy to talk to, answered every question, friendly, very helpful, and he made me feel very comfortable with the whole experience. I would recommend him to everyone.
Excellent knowledge and resolving all queries on time. Vince is great lender.
Easy communication, well explain.
Vince was great! He was very attentive, great with communication, and pushed everything through in a timely manner. We even had to resign some title paperwork the day of closing but because of Vince and his team there was no delay! I definitely recommend him.
Great communication and works quick and efficiently
I was referred to Vince by my realtor and was new to the state of AZ and the home buying process overall. Vince took the time and effort to walk me through the entire first time home buying process from beginning to end. He presented all of my lending options, including my VA home loan option, and at the end found the best loan program for me. Once we were in the honebuying process he sent projected spreadsheets, calculations, called, and texted me whenever there was an update in the process.
Vince was great to work with. He kept us up to date throughout thw process, making sure we understood everything. Whenever we had a question Vince was quick to respond. Highly recommend!
Vince was very communicative and provided all expected services professionally and timely
Vince is amazing - always responded quickly to my questions. He was always pleasant and helpful through this transaction - he will be the one I turn to in the future for any real estate transactions - thank you Vince
Very nice working with someone who knows how to get things done quickly and right the first time.
Vince was all around wonderful to work with!
Vince is always so quick to get back whenever I happen to have any mortgage questions! Very personable and always professional!
Quick closing, no hesitation on answering questions
Out standing customer service, great communication and very knowledgeable. We had no choice but to use an out of state title company due to seller requirements. The title company seemed to be pretty much unorganized, Vince as his team kept the deal together and got it closed on time. Thanks again. Guy Parker
We've worked with Vince several times and he has become our friend. His work ethic and professionalism comes through every time which really gives us a sense of trust and knowing everything will go `smooth'. On top of that he keeps you informed every step of the way.
Vince and Sarah were incredibly helpful during the entire process of purchasing our family's new home. They were always available to answer any questions we had and took the time to make sure we understood every step. The plan is for this to be our forever home but should we ever need mortgage services again we will definitely be contacting Vince and would recommend him to anyone who is planning a purchase.
My fiance and I are first time homebuyers and Vince helped us so much through the process! He made everything clear and easy to understand. He and his team worked hard to get us into our new home!
Great overall experience. All comunication and paperwork was sent and filled quickly. Closing on a house was made very made. Would definitely recommend to a friend.
Vince was phenomenal! We were working with another lender that was dragging their feet. I called Vince & in the first day he had a lower interest rate and all of the documents to me before my other lender had even contacted me. Then he went through all of the paperwork by phone and pointed out what the fees we were incurring and why. Even on the weeks that there was no new information he still contacted me every Tuesday just to let me know our home was still on track to close. Painless process!! Great overall experience. All comunicación and paperwork was sent and filled quickly. Closing on a house was made very made. Would definitely recommend to a friend.
Vince ... you were always on top of everything and gave me great advice ... always professional with your personal flair
Great communication, let me know everything that was going on, and answered all my questions to my satisfaction.
Vince and his team supported us and helped us through and through. I highly recommend Vince and OnQ Financial in every aspect. Thank you!
Vince, is very personable , explained all things and professional
Vince is a good communicator. Very quick to respond to questions. Always promptly returns calls or emails.
Vince was extremely helpful in showing us different ways of financing that were a better fit for our current needs. He was friendly, kind, patient, and treated us as if he truly cared and valued us as clients. He communicated with us through every step of the process making sure we understood exactly what was going on. He was always available and followed through promptly on all questions and requests. We would recommend Vince and OnQ in a heartbeat! Buying a home could not have been easier!
Vince helped us with a very complicated sale involving three homes. Indeed he is the best of the best
They were helpful letting us know what to expect ahead of time
Beyond the fact that Vince is extremely personable, he possesses tremendous knowledge and communicates it in a manner that is easy to understand. He also demonstrates an unbelievable commitment to ensuring his clients are satisfied. In our case, Vince worked tirelessly to get our loan closed in just 9 days! My wife and I cannot say enough good things about Vince and his team. Thank you, Vince!
I was really lost with the entire finance part of home buying. Vince did an amazing job of being transparent and explaining the step by step process. He was able to get us into our home very quick. Do yourself a favor and contact Vince immediately and give yourself piece of mind that you are in good financial hands.
You were always available when I had a question and very helpful through the whole experience. I would highly recommend your services to everyone. I can't praise you enough. Thanks again for everything.
I appreciated your kindness and patience walking me through my computer "less" skills and my meltdowns. You made it very painless. Thank you
Vince was very helpful to my husband and I on the unfamiliar area of refinancing. He took us through step by step through the process. Very appreciative of his help and would strongly recommend him. In fact I already have.
Vince kept me updated during the whole process and answered all my questions in a timely manner.
Knowledgeable and prompt
explained every thing as needed. good communication
Consistent communication, friendly attitude and always willing to take extra time to explain things to me :) Much easier process than I thought and relatively fast!
Fast, efficient and a joy to work with!
Vince guided us thru this loan with expertise and a professional manner that will definitely have us coming back next time. Thanks for making it so easy Vince!
Vince was always there to work with us and our crazy schedule.
Vince was very flexible and knowledgeable
Vince was very informative and gave good advice regarding all situations possible during our housing search, pre-qualification/approval process, and during close. We hit a little snag at the very end due to an error that made it pretty stressful but otherwise it's been a smooth process. I would like to thank Vince and his team for doing a great job. And I would highly recommend Vince and his team!
Wonderfull support by Vince..Very' nice to work with you
Very good experience, Vince was always prompt to respond to questions and everything went through smoothly.
Seamless transaction from beginning to end!
against Vince, but I let my wife handle this and I think we could have got a lower interest rate and really wanted to use Quicken loans as they do not sell the mortgage. I think Vince did an excellent job with the product he had to work with.AP23 Very in depth explanations to help us understand the process
Nothing against Vince, but I let my wife handle this and I think we could have got a lower interest rate and really wanted to use Quicken loans as they do not sell the mortgage. I think Vince did an excellent job with the product he had to work with.
It was a very smooth transaction!!! We loved working with Vince!!
Vince was able to guide me through the loan process mainly because he was already familiar with my situation previously--I am self-employed and have had issues securing home loans in the past. He knew well in advance the type of documentation I needed to provide in order to make the process less excruciating than I had experienced previously with other lenders. He kept in contact throughout the entire process.
Vince was great to work with. Our particular situation was a bit more complicated than most. We had very good communication and the rest of the team were all pleasant to work with. Everything was done timely and with professional ethics that are outstanding. Vince is outstanding.
Vince was great to work with and treated me and my wife with great respect and an extremely friendly demeanor. I appreciate everything that he has done for us
Great communication
It was such a pleasure working with Vince. He walked us through the entire process and kept us informed the whole way through. We encountered a few bumps along the way (our fault) and Vince was able to provide us solutions that helped us stay on track and close on time. We loved his upbeat, positive attitude. If you're looking to buy a home I would highly recommend contacting Vince Mazzocco!!
Vince and team were great! They promised an early closing and were able to deliver. Every question was answered completely and patiently! No detail was overlooked and follow through was perfect. Thank you!
Vince's customer service exceeded our expectations. He has a way of setting the tone for a user friendly experience.
Excellent job Vince.
Thank you for making our new home purchase a breeze.
We always knew what was happening, and never felt like we were just “along for the ride”. Vince was available anytime for questions or concerns, making us feel very secure.
Vince was always available to answer questions - his advice and referrals were extremely helpful. I felt I could trust him!
Vince was always a phone call away and was very helpful.
Good communication, and available when I had questions.
Vince was always available for any questions and I would highly recommend him to family and friends. He gave good, sound advice and everything ran very smoothly. Thank you Carolyn
Always answered our questions, and gave good advice
Vince never gave up on trying to get me qualified for the loan, inspite of all the odds against me. Thank you Vince for all your hard work and dedication. I'm blessed to have had you as my lender.
Service was amazing. Was always willing to assist and answer any questions we may have had, even the stupid ones. Always treated us as if we were his only clients but knew he had so many more with his impeccable service. We of course found our forever home but, if we decide to purchase again we know who we will be calling! Thank you Vince & Team
Very professional and excellent service with a fast turnaround time
Vince was very quick and responsive to any questions that we may have had, working with him was a great experience I would definitely recommend him to family & friends Very professional and excellent service with a fast turnaround time
I loved the personal communication we received. There was so much information that I didn’t know before and Vince helped us understand it all. He was prompt at answering questions and made sure we knew what we were doing.
Vince and his team were on top of everything. Their weekly calls were extremely helpful and helped me feel confidident walking into my first home purchase. I’m excited to continue working with the team in the future and feel great knowing we have them on our side. On Q Financial has a great reputation and was quickly recognized by everyone we worked with during this home purchase, making every step that much easier. Thank you for all of your hard work!!
The Mazzocco team made this purchase the easiest I’ve ever had. They were so quick, professional and on top of their communication. I never had to pick up the phone, they were calling me telling me the next step or what to expect. Literally have never had a closing this fast and smooth. Thank you!!!
They are great
We first used Vince and Cathleen for our first time a few years ago, they were courteous, sincere and very professional. Since that time we have become friends and would not think of anyone else to handle our mortgage . We just know they will keep us informed and get us the best rate. It's a no brainer now. Rick and Dorrie Sauerzopf
We appreciate all of the information Vince was able to give and the level of communication. We always knew what was going on.
Overall great experience!
Vince was very good and very responsive even at night or on a weekend. Sometimes a letter of intent is needed quickly and Vince was always able to deliver what was needed. As we progressed through with the usual questions and info needs Vince service level remained high.
Vince is a wonderful partner in what can be a difficult or stressful process. I highly recommend him and his team. Thank you Vince!
Excellent customer service. It was a tough and complicated transaction and they did a fantastic job!
Vince was very informative with my questions and if he did not know the answer he found it out in a relatively short amount of time. I would highly recommend Vince and plan to use him again in the near future.
Trying to buy a condominium from 2,000 miles away is stress on a whole different level! Vince Mazzocco and his team took so much stress out of this experience. He stayed in contact with me throughout the process, kept me up-to-date on everything and answered every question I had, no matter how trivial. I would/will highly recommend him to anyone I meet who needs his expertise.
Process was surprisingly easy, and Vince and team made sure they were always available to answer questions or explain details of my loan. Excellent service.
Communication was consistent
Vince made the pre approval process a breeze!
Vince was able to guide me through the loan process mainly because he was already familiar with my situation--I am self-employed and have had issues securing home loans in the past. He knew well in advance the types of documentation I needed to provide in order to make the process less excruciating than I had experienced previously with other lenders. He kept in contact throughout the entire process.
Vince was very clear and kept us up to date with everything happening with our loan process. It was a pleasure to work with him and his team. They were always responsive to our calls/texts and no question was too big or too small.
From PreQual through informing sellers agent of our credit worthiness made the difference in sealing the deal.
Courteous, knowledgeable and conscientious service. Atmosphere was one of trustworthiness and respect with a touch of personal follow-up to make clients feel appreciated.
Vince followed up consistently, was patient, and answered all of my questions without hesitation.